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Electro-Matic Visual Products

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Support

Support

Electro-Matic offers a training Portal that is free for anyone to use. Once registered, dozens of documents and recordings can be instantly accessed, including all those listed below.

Access the Free Training Portal

Documents

  • Hyperion Training Manual
  • Outdoor Displays Content Creation menu of services
  • Full List of the training clips as well as future topics that will be added

Recordings

  • How to Start VisionsPlay and enter the password
  • Make a connection to the sign with VisionsPlay and start Editor
  • Learn to use VisionsPlay editor to create a message and quick sending a message to a sign
  • Learn about connection options for a display all the way through placing the first message on a sign
  • Learn all the different types of communication methods that are available And when to use and how to choose
  • Learn how to set up your Windows XP computer to talk ethernet to a sign 4.5 minutes
  • This covers how to create the first message and is targeted for users.
  • Learn how to Save a message in VisionsPlay Editor once you have created it . Includes tips on where to store them
  • Learn how to Convert a picture (JPG or BMP) to proper size. This can be used then as a LOGO, IMAGE , or PICTURE to insert in a message/AVI/etc. 9 minutes long
  • Learn how to put different messages on either side of a Master-slave sign. Have a doublke sided sign act as two independent signs and manage accordingly.
  • Learn How to add a Picture to a message as a background or as a picture -- 12 Minutes Long
  • Changing Settings on VisionsPlay Editor as a Time saver Default SETTINGS- 5 minutes
  • Learn about the Counter Function-What it is and how to use it. i.e days to Christmas, days since last accident. 12 minutes long
  • How to Adjust the Time and Date in the Display to Now's time. Also talks on time zones and setting the time zone in a display
  • Learn how to Display Time ,Temperature, and date on a sign and also how to watch it in the simulator in VisionsPlay Editor
  • Daylight savings time , turning this function On or Off in the sign. Yes we have automatic Daylight savings time built into the display, Learn how to set this up
  • Learn how to calibrate the temperature probe 2 min recording
  • How to Create and Add a message to a playlist and what that means
  • Playlist-How to Add a message to a playlist from messages stored in the sign.
  • How to Add a Movie or Picture to a playlist and have it show on a display
  • How to Schedule a message, -Movie-picture, in your playlist for a date -time - or day of the week. ---Load up your sign and schedule when you want something to show on the sign
  • How to check on what messages are playing on the sign
  • How do I track and record the messages played on a sign for selling time on a sign.shows the number of times played and total time played. Can I export to a document to send to a customer? All these and more are answered in this tutorial.
  • Loading a movie file to the sign I, starting with converting the movie and simple setup 10 minutes Long
  • Loading a movie file to the sign II, starting with converting the movie and Changing speed and compression Duration 12 minutes
  • Loading a movie file to the sign III, starting with converting the movie and adding a title in the movie. Duration 8 minutes
  • Loading a movie file to the sign IV, starting with converting the movie and adding a image or LOGO in the movie. Duration 11 minute
  • Learn how to Set the Brightness on the sign. Automatic brightness adjustment or Manual adjustment with GREEN energy saving mode
  • How to Check Memory size, How much is free and how to free up memory is discussed in this tutorial
  • Learn how to balance the color of all display LED's to make them consistent throughout. Used when replacing an LED tile and need to match it with the rest of the sign
  • Learn how to set the sign to POWER ON-OFF AUTOMATICALLY ,or going GREEN with HYPERION 7 minutes length
  • Importing Photos - Advanced editing and manipulation using Corel -- 6 mins
  • Creating your own video content , or modifying existing videos 6.5 mins.wrf
  • Learn how to update the CPU of the Gigatron with the latest firmware Step 1
  • Learn how to set software passwords and set user levels 2.5 minutes long
  • Update of sign used when have a direct Serial or an RF Radio Connection.You must update all your messages to the same VisionsPlay editor version before loading them back on the display or you will cause sign damage and may have to replace the Gigatron.
  • Update of sign used when have a direct ethernet,WiFi,or Fiber Connection.You must update all your messages to the same VisionsPlay editor version before loading them back on the display or you will cause sign damage and may have to replace the Gigatron.

Access the Free Training Portal

In-Person User Training

Electro-Matic offers training directly to the end-users of our electronic message centers. Individual and group training on our software is available for anyone who has purchased one of our displays. We can give you the confidence and knowledge to maximize your display's potential.

In addition to training at our facilities, any Instructor-led course can be conducted at your plant or private location, eliminating the time and cost to travel. Contact your local sales representative for more information or to schedule a training session.

Support »

  • Register Your Sign
  • Leasing LED Sign Options
  • LED Display Site Survey Guideline
  • Custom Content Creation
Remote Access and Support over the Internet with TeamViewer EM Visual Remote Support
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"It's very obvious 4U2SEE Indoor signs are SOLID. Also I'd like to express my gratitude to the outstanding technical support from Electo-Matic. In comparison, the "other" company took 2 weeks to confirm their sign was buggy. Then another week to deliver a sign update that only provided a quick fix command with no documentation. I'm extremely excited to be working with these 4U2SEE signs as well as you and your company to provide hardware when I need it."
 

~ Scott Durrett, St. Louis Software Development, LLC

"The 4U2SEE Sign I have had for a few years now and it continues to work just fine. I use my personal laptop which uses Vista Home Premium to program the sign and have had no problems with the laptop. I use Microsoft Security Essentials to protect from malware and occasionally use Malwarebytes to do alternative scans for malware. Also, the sign and pocket router are powered through a surge protector. The sign is installed in the bar of our American Legion post and has come to be relied upon as an important communications tool to our members."

~ Doug Seaman, American Legion Post 194

I cannot express my appreciation of the EMP team we have connected to our account. Your team is eager to respond and to take care of our needs with endless energy and commitment. I cannot begin to tell you how refreshing that is in the current times with the economy the way it is. It’s this continued relationship that makes working with EMP such a pleasure. ~ Jan Pergament, Perceptron Inc.

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