Support

We’re Here to Help

Electro-Matic Visual offers a wealth of support systems to help you get the most out of your LED display or LED lighting solution. Our technical support experts, with decades of LED display experience in a wide array of applications, can train you on how to manage your LED display, offer tips, and more.

Knowledgebase

Get answers to some of the most common technical support questions, like: connecting to your display, sending content, software training, and more.

Training Videos

Explore our training video library that provides a complete walkthrough of our Creator+ 2 LED display software for beginner and experienced users alike.

Contact Us

Our Technical Support specialists are available 24/7 to make sure your LED display is optimized for your application.

Free Software Training

Electro-Matic Visual offers training directly to the end-users of our electronic message centers. Individual and group training on our software is available for anyone who has purchased one of our displays. We can give you the confidence and knowledge to maximize your LED display’s potential.

In addition to training at our facilities, any instructor-led course can be conducted at your business or private location, eliminating the time and cost to travel. Contact a sales representative for more information or to schedule a training session.

Contact a Technical Support agent to receive instant remote access support via TeamViewer.

Electro-Matic Visual