Electro-Matic Visual offers training directly to the end-users of our electronic message centers. Individual and group training on our software is available for anyone who has purchased one of our LED signs. We’ll give you the confidence and knowledge to maximize the potential of your LED sign!
Electro-Matic Visual offers virtual online training sessions with one of our technical support experts to help maximize the potential of your LED sign. Use the calendar to review available sessions and book your online training appointment!
Please take note before scheduling your session:
- Have your LED sign’s serial number ready for the sign-up process. If you don’t have it, please reach out to tech support or the sign company that installed your LED sign.
- Vue software training can be done on a Windows PC or Mac. The admin for the Vue account should have received a welcome email with the password and link to log in. Email subject will be “Welcome to EM!”
- If you are require training on Visions Play a Windows PC is required and Visions Play must be installed. If you are missing the software and need it installed, please submit a Support Request.
- Online training sessions typically take 30-60 minutes.
- The Electro-Matic Customer Support Specialist will need remote access to your computer via TeamViewer. Follow this link to install TeamViewer on your PC.
- Training multiple people remotely in one session is available. Please indicate this in your scheduling request so we can accommodate during the training session.
Phone Support
Technical Support (Worldwide)
+1 248-478-1182, Press 2 then 2
Sales Support (Worldwide)
+1 866-998-0990
Visit Us
Electro-Matic Visual
23660 Industrial Park Drive
Farmington Hills, MI 48335