LED Sign and LED Lighting Product Support

We’re Here to Help

Electro-Matic Visual offers a wealth of support systems to help you get the most out of your LED sign or LED lighting solution. Our technical support experts, with decades of LED sign experience in a wide array of applications, can train you on how to manage your LED sign, offer tips, and more.

EM Visual Technical Support
Open Support Ticket

Having trouble with your LED sign or LED lighting install? Need a software update or software training? Send us a new support request via our guided support request form!

Knowledgebase FAQ

Get answers to some of the most common technical support questions, including: how to connect to your LED sign, sending content to your LED sign, and more.

Training Videos

Explore our training videos on our YouTube channel that provide complete walkthroughs of our LED sign software for beginner and experienced users alike.

Register Your Product

Register your LED sign to ensure you receive full priority technical support, activation of your ironclad Electro-Matic product warranty, and all additional benefits.

LED Sign Software Training

Electro-Matic Visual offers training directly to the end-users of our electronic message centers. Individual and group training on our software is available for anyone who has purchased one of our LED signs. We’ll give you the confidence and knowledge to maximize the potential of your LED sign!

Remote Support

Phone Support

Technical Support (Worldwide)
+1 248-478-1182, Press 2 then 2

Sales Support (Worldwide)
+1 866-998-0990

Visit Us

Electro-Matic Visual
23660 Industrial Park Drive
Farmington Hills, MI 48335

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Electro-Matic Visual